1- Visit Batelco website www.batelco.com
2- Click on My account
3- Click on Forget password
4- Option to choose SMS notification or email notification to receive the Authentication code
5- Enter the CR number ( in 9digits ) and Email registered or the mobile registered in your e-service account
6-Click on Submit
7- An email will be sent to the email registered entered or SMS to the mobile number registered.
8- Enter the Authentication code and a new password
9-Click on Change password