1- Visit Batelco website www.batelco.com

2- Click on My account

3- Click on Forget password

4- Option to choose SMS notification or email notification to receive  the Authentication code

5- Enter the CR number ( in 9digits ) and  Email registered or the mobile registered in your e-service account

6-Click on Submit

7- An email will be sent to the email registered entered or SMS to the mobile number registered.

8- Enter the Authentication code and a new password 

9-Click on Change password